Posted by Cinderellis
Exceptional Villa and Superior Management
Posted on 25 May 2018
We have rented condos along the Riviera Maya for the past 8 years, and this was our first time choosing a villa. The rental experience was similar, but the management company for this villa created a rental experience superior to our previous ones.
Pro: This villa has spectacular view and amenities are top-notch. By far, the best part of this villa is the outdoor living space. We spent most of our time there. The pool / unheated Jacuzzi were the best feature. The covered lanai, with 2 ceiling fans, made this area our favorite. In the afternoons, we could spend hours in the pool while in the shade.
The bedroom next to the pool had the perfect bed for my husband, who usually suffers with Mexican mattresses. This will likely be the single factor that will bring us back to this villa!
Service was great, we asked Lydia to come by every other day and she was always on-time, pleasant and did a great job. Miguel tended to the outside every day (due to the pool). Both responded to every question/request to the best of their ability. Lydia knows some English, while Miquel did not. Between my Spanish ability and my translator app, all went great.
Heads-Up (can’t justify calling this a ‘Con’)
As the villa is situated on Punta Sur facing north, the ocean breeze rarely makes it to/through the villa. Without the ocean breeze, the temps inside can be quite stifling. Luckily, the bedroom AC units were able to cool the small villa in the evenings and we were comfortable. Rhett and his team provided us with a floor fan to improve our comfort.
Summary: The location, outdoor living area, and that super soft bed have us looking for dates for when to return to this villa. Having Rhett and his team at Akumal-Villas.com is what makes us want to come back. Never before in our 10+ rentals in this area, has someone taken the time to ensure we had settled in comfortably, provided us with a contact number in case of emergencies, and answered any requests we had within hours. I have and will continue to recommend Akumal Villas to everyone I know interested in staying in the Riviera Maya.